Vantaca Guides for the Modern Portal

We are thrilled to announce the launch of Vantaca’s Modern Portal, accessible to all of our community partners and bringing with it improved navigation and reporting features. Our goal is to make the transition to this new portal as easy as possible, and with that in mind we’ve created a brand new series of guides to help you reach the information and features most important to you! As a Board member, this new portal also provides new features like real-time access to the community’s Bank Account information and advanced reporting features. Browse our guides below to learn all about how to make this modern Vantaca portal work best for you!


Portal Access

01 Create an Account: PDF

02 Logging in to Vantaca: PDF

General Portal Pages

 

03 Board Member Dashboard: PDF

04 Account Information: PDF

05 My Items: PDF

06 Billing: PDF

07 Account History: PDF

08 Submit a Request: PDF

09 Submit an ARC Request: PDF

10 Calendar: PDF

11 Board Member Documents: PDF

12 Board Member Directory: PDF

 

Board-Specific Pages

 

13 Board Actions - ARC Requests: PDF

14 Board Actions - Collections: PDF

15 Board Actions - Homeowners: PDF

16 Board Actions - Invoices: PDF

17 Board Actions - Violations: PDF

18 Board Actions - Work Orders: PDF

19 Board Action Items: PDF

20 Board Actions - Inspections: PDF

21 Board Actions - Bank Accounts: PDF

22 Board Actions - Reports: PDF

 

Troubleshooting

 

23 Grid and Search Settings: PDF