Vantaca Guides

We are proud to partner with Vantaca to offer our clients online portal account access, but learning to navigate the portal can be tricky. In order to help homeowners and board members reach the information that’s most important to them, we’ve created a series of Vantaca guides. Whether you’re a homeowner trying to submit a request, or you’re a Board Member looking to locate old financials, we’re happy to help you customize and streamline your Vantaca experience. Click any PDF to get started, and check back regularly for the latest video guides. We’re constantly adding more content to help you explore the Vantaca portal, so follow us on Facebook and Twitter to receive the latest updates!


Guides for Homeowners

 

01 Homeowner Dashboard: Video | PDF

02 Owner - My Account: PDF

03 Owner - My Items: PDF

04 Owner - Make a Payment: PDF

05 Owner - My Login: PDF

06 Owner - Contact Info: PDF

07 Owner - Directory Preferences: PDF

08 Owner - ARC Request: PDF

09 Owner - Submit a Request: PDF

10 Association - Calendar: PDF

11 Association - Directory: PDF

12 Association - Documents: PDF

 

Guides for Board Members

 

01 Board Member Dashboard: PDF

02 Association - Directory: PDF

03 Association - Documents: PDF

04 Board - Board Action Items: PDF

05 Board - Homeowners: PDF

06 Board - Collections: PDF

07 Board - Violations: PDF

08 Board - ARC Review: PDF

09 Board - Work Orders: PDF

10 Board - Invoices: PDF

 

Troubleshooting & Demos

 

01 Create an Account: Video | PDF

02 Logging in to Vantaca: Video | PDF

03 Recommended Browsers: PDF

04 A Guide to Dots: PDF

05 Portal Demo - Board Member: Video

06 Portal Demo - ARC Requests: Video